Orders, Shipping and Returns

Orders

Most items are made to order and turnaround time is 2 weeks. All in stock items will ship out in 1 -2 business days unless combined with a made to order item then they will ship together to avoid extra shipping fees. 

Shipping

 We ship worldwide! All orders ship via Canada Post. Shipping rates are calculated at check out and are based on the weight of the package and where it is being shipped to. Duties and taxes are the responsibility of the customer and not included in the shipping cost.

We also offer free local pick up for all our Calgary and surrounding area customers! Simply select the local pick up option at check out and we will email you once your order is ready for pick up!

Returns and Exchanges

We offer returns or exchanges within 14 days of receipt of your item. If you would like to return or exchange please email us at hello@secondofnovember.com within 5 days of receiving your order so we can supply you with a return number or organize your exchange. All returns must be unworn, unwashed and with all tags still attached. Return shipping costs are the responsibility of the customer.